Event Location:

All

25apr10:00 am4:30 pmCustomer Experience and Account ManagementA one-day masterclass in which we focus on engaging customer emotional experience, which influences customer behaviour and spend.The Recruitment NetworkEvent Type :Masterclasses and Training

Event Details

Specifically designed for delegates who interact with customers in their role.

Focus on engaging customer emotional experience, which influences customer behaviour and spend

Content includes:

    • Owning the Customer Journey
    • Generating Referrals and Word of Mouth
    • Effective Complaint Handling
    • Service as a Sales Opportunity
    • Managing Customer Expectations
    • Adopting Service Attitudes
    • Creating Moments of Delight
    • Building Customer Loyalty
    • Managing Reputations in the digital world
    • Gaining feedback
    • Customer communication skills
    • Systematically improving service experience
    • Creating emotional connections with customers

All places on this programme are FREE to members of The Recruitment Network Club.

For non-members of The Recruitment Network the investment is £325+VAT

To book your place(s) please contact support@therecruitmentnetwork.com

Time

(Thursday) 10:00 am - 4:30 pm

Location

The Recruitment Network

Mersham le Hatch Business Village, Hythe Road, Ashford, Kent TN25 6NH

30apr9:00 am5:00 pmThe Recruitment Network Spring HuddleA FULL DAY OF INSPIRATION, COLLABORATION, INSIGHTS, PLANNING & TRANSFORMATIONJumeirah Carlton TowerEvent Type :Huddles and Retreats

Event Details

A unique members’ club where recruitment owners and senior managers come together with some of the recruitment industry’s most successful thought leaders.

We come together to work collaboratively and to challenge each other’s thinking, with the ultimate objective of improving business performance, increasing business efficiencies and significantly growing profitability and shareholder value.

Time

(Tuesday) 9:00 am - 5:00 pm GMT

Location

Jumeirah Carlton Tower

1 Cadogan Pl, Belgravia, SW1X 9PY

30apr5:30 pm6:30 pmRecruitment Envestorswe'll be hosting an event designed for investors to meet promising and entrepreneurial business in the Human Capital Services market.Jumeirah Carlton TowerEvent Type :Workshops

Event Details

Join us on April 30th to see how we work with developing businesses and introduce them to private investors through our FCA regulated investment platform.

Recruitment Envestors Introduces Sophisticated Investors to some of the most Innovative Businesses in the Human Capital Services Market

Time

(Tuesday) 5:30 pm - 6:30 pm

Location

Jumeirah Carlton Tower

1 Cadogan Pl, Belgravia, SW1X 9PY